The right to information is defined as ‘the right to be informed about the quality, Every consumer should be educated about the campaign Jago Grahak Jago. The slogan ‘Jago Grahak Jago’ campaign has now become a very popular in every Indian .. Know about “Access to information can block the road to. A consumer can call to seek information, advice or guidance for his queries and Providing information related to Companies and Regulatory Authorities.

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Jago Grahak Jago

The right to seek redress against unfair trade practices or unscrupulous infornation of consumer; and. In general, the consumer rights in India are listed below: The right makes sure that the consumers in the country have informational programs and materials which are easily accessible and would enable them to make purchasing decisions which are better than before.

Thousands of people die every day due to adulterated food and consuming duplicate medicines.

In order to establish complete interlinking of computer networking of consumer court, namely, National Commission, 35 State Commissions and District Forums for its monitoring and accessing various kinds of data, the Department is moving forward to introduce computerization and networking of all consumer forums. The complainant had sought a sum of Rs 19 lakh as damages caused by the wrong treatment given by Dr Gupta. When you buy goods and services you are protected by the law — the Consumer Protection Act of In case a consumer makes an allegation regarding the product, the onus goes to the dealer, orsupplying company or manufacturer to disprove that allegation is not true.

Owning to the wrong treatment, the complainant got handicapped and lost his eyesight. The District forum President LB Singh and member Sumanlata Sharma observed that doctor was negligent towards his duties and his act comes under the preview of dereliction of duty, therefore he was liable to pay a sum of Rs 2 lakh as damages to the complainant.

You can also register your complaint on mobile application “Consumer App” of Department of Consumer Affairs and website www.


Department of Consumer Affairs | Jago Grahak Jago

During examination doctors observed that he was suffering from meningitis and brain TB and so far he received wrong treatment. In consonance with the special emphasis placed by this Department on the development of legal metrology in the country, a comprehensive Legal Metrology Bill has been enacted to replace the Standards of Weights and Measures Grzhak, and the Standards of Weights and Measures Enforcement Act, For consumer claims up to 20 lakhs District courts, State Commission for above 20 Lakhs but less than one crore and National Commission for claims above one crore.

Where ever there is possibility of access to different products at competitive rates, the consumer should be given access to. It is applicable to specific areas like healthcare, pharmaceuticals and food processing, this right is spread across the domain having a serious effect on the health of the consumersortheir well being viz.

For regulating the market place, there is just one factor required and that is competition. Automobiles, Housing, Domestic Appliances, Travel etc. This council has a broad composition including citizens and number of interest groups, constituted on basis of public-private jsgo for better feedback and thereby reviews of the policy.

With increasing number of people shopping online new set of challenges have developed, where consumers no longer see the seller or the product. The Department has launched a National Help Line.

The Act provides a three tier, quasi-judicial consumer disputes redressal Authority Consumer Courts at District, State and National level. Thus this blog is my attempt to understand what rights as consumers we have in India and what are the laws pertaining to the protection of consumer interest. To find out more, including how to control cookies, see here: India is found to be 20 years away from giving this right that gives power to the common consumer.

For providing benefit to the society through this right, advertisers must be held against the andards of products in the advertisements. Thirdly, consumer awareness and education is the main building block for consumer protection.


Join or Log Into Facebook. When there is violation of the right then there occur medical malpractice lawsuits in the country.

Veblen’s topic of examination. A consumer can call to seek information, advice or guidance for his queries and complaints.

उपभोक्ता सहायता सेवा

What we need is a consumer culture opposed to unfair dealing, both small and big. However there are strong and clear laws in India to defend consumer rights, the actual plight of consumers of India can be declared as completely dismal.

We are not doing you gahak favor by serving you. Our team constantly strives towards a healthy, educated and an aware nation!

National Consumer Helpline – Jago Grahak jago,Complaint Management System

Right to redressal – if consumer rights are infringed. It is very essential for the consumers to know these rights. Right to be Heard. In the market place of India, consumers get information by two ways namely advertising and word of mouth however these sources are considered to be unreliable but still this word of mouth is quite common here. It will go a long way in introducing greater accountability and transparency in the services provided by the public as well as private sector since the end user i.

Studies have revealed a large percentage of adolescents in US suffer from obesity owning to growth of fast food culture. Representatives of National Consumer Helpline were also deputed to provide on-the-spot guidance to the visitors during the Trade Fair. The right to information gives the power to the consumers to have an easy access to information which is necessary for the consumer.

There is high level of phistication gained by the goods and services providers in their marketing and selling practices and different types of promotional tasks viz. Marketing of such food stuff creates association between consumers and the perception of happytimes, enjoyment without quite highlighting the consequences of daily junk food consumption.